Vega Claims

Subrogation

The recoveries your TPA writes off.

On most books only a few cents of every recoverable dollar comes back. The rest sits in standstill or gets closed out — chasing small files by hand costs more than they return. Vega works every recoverable file the moment it’s flagged: liability assessed, demand built, carrier pursued. Recovery, handled right.

Humans still handle the negotiation. That’s the part worth a person’s judgment.

Vega

Recovered · last 12 months

$2.41M

Vega

Files closed to recovery

VG-48213Westline Freight
+$12,400
VG-48207Cardinal Logistics
+$3,150
VG-48199Hartman Bros.
+$880
VG-48186Cedar Ridge Lines
+$5,720
VG-48171Atlas Haulage
+$1,240

+ 3,180 more files recovered this period, most under $5,000.

The stakes

Subrogation is owed money carriers write off.

Not found money — receivables the carrier already paid out and has a right to collect. Most files are too small to chase by hand, and recovery starts months too late, so the money leaks by default.

~$15B

Left on the table every year

industry-wide estimate, against ~$51.6B recovered

~40%

Recoverable files never flagged

liability isn't obvious at FNOL

$3–4k

Typical collision file

too small to chase by hand, so it isn't

Figures are widely-cited industry estimates, not Vega results.

How it works

From closed file to recovered cash.

The pipeline runs end to end on its own. A person steps in for the one part that needs judgment.

  1. 01

    Analysis & trigger

    Vega reads every closing file and flags the ones with third-party liability. Recovery starts on its own, so nothing gets written off by default.

  2. 02

    Demand package

    Police report, repair estimate, liability narrative, itemized damages — assembled into a complete, citable demand that's ready to send.

  3. 03

    Outreach

    Multi-channel follow-up runs on a cadence no manual team can hold. Carriers get a response, then another, until the file moves. Nothing goes cold.

  4. 04

    Recovery & ROI

    Small files finally clear the bar — the cost to pursue them is near zero, so the recovery they return is upside the book wasn't capturing before.

Negotiation stays with people. Between outreach and recovery, an experienced adjuster takes the settlement conversation. Vega does the volume; the judgment call is still yours.

Why Vega

Built to recover what others write off.

We don’t recover money no one else could. We make the small files worth working — the recoveries everyone else writes off — by automating everything except the judgment calls.

Always-on, every party

An agent watches every party on every incident and opens new recovery as the facts develop — a new at-fault party, a co-defendant, a liability shift — not just at intake or when the file closes.

Know where you can recover

Each state's comparative-fault rule is applied automatically — pure, modified 50/51% bar, or contributory — so you pursue only what the law allows and never chase a barred file.

Never miss a deadline

A jurisdiction-aware engine tracks every statute of limitations and arbitration window and flags files before they lapse. Missed deadlines are pure leakage.

Routed to the right resolution

Negotiate first, then mediate or litigate — each file takes the path that actually recovers. We skip intercompany arbitration where binding rulings don't favor commercial trucking.

Pursue the long tail

Automation drives cost-per-file toward zero, so sub-$5k and deductible files finally pencil out — the majority of files, and the majority of the leak.

Salvage & total-loss

Title, lienholder, and salvage-auction handling end to end — plus cargo-salvage mitigation before a totaled load becomes a second loss.

Every line of business

Auto, property, GL, and specialty — we recover across the whole book, not one line. That includes line-specific streams most TPAs ignore, like trucking's MCS-90 reimbursements.

Prove the lift

Recovery rate, cycle time, and leakage measured and shown. Incumbents market detection; we prove the outcome.

A proactive partner, not a faceless system. Vega is an AI-native TPA — we operate the recovery end to end, with humans in the loop on the judgment calls, not a tool we hand over.

Vega AI

An agent that never stops looking.

Recovery isn’t a moment — it’s a moving target. Vega AI watches every party on every incident around the clock and opens new recovery as the facts develop, not just at intake or when a file closes.

  1. Watch every party

    Every incident, every party — insured, third parties, carriers, co-defendants — monitored continuously over the life of the file.

  2. Detect a change

    A new at-fault party named after FNOL, a liability share that shifts, a co-defendant added to the chain — the agent catches it.

  3. Open the opportunity

    It applies the loss state's comparative-fault rule, sizes what's recoverable, and opens a new file — even re-opening ones closed as no-subro.

  4. Route to action

    Drafts the demand and routes it to an adjuster's queue for review. Nothing falls through; nothing waits on a manual re-scan.

Always-on agent activityLive · all parties
  • New at-fault party identified on a Cardinal Logistics incident — second recoverable party, est. $3,150.

    2h ago

  • Dashcam posted — third-party liability moved 75% → 90%. Recoverable revised up automatically.

    Today

  • File closed as no-subro re-opened once the third-party carrier was confirmed.

    3d ago

Ask Vega AI
What new opportunities did you find this week?
A new at-fault party on a post-FNOL file (~$3,150), a co-defendant on a chain-reaction loss, and one closed file re-opened once the third-party carrier was confirmed.
Open Vega AI in the demo

Your number

What are you not recovering?

Recovery rates vary widely by line. Across P&C, the average book recovers about 4.5% of paid losses — yet roughly one in four carriers recover nothing, and the top fifth of carriers clear 20%. Pick your line and see the gap.

Industry avg: 1.1% of paid · NAIC industry average, mostly subrogation

$5M
1%

Additional recovery per year

$5K$950K

From reaching the line average (1.1%) up to best-in-class (20% of paid) — recovery you’re currently writing off.

Recovered today

$50K

At line avg

$55K

Best-in-class

$1M

See it on your loss run

Rates as % of net claims paid (sample-period average, 1996–2021). Source: NAIC CIPR Journal of Insurance Regulation, 2023 (Bisco & Fier), industry Schedule P — the top fifth of carriers exceed 20% of paid. A 2025 Genpact estimate puts best-in-class near 22%, but that is their own figure, not measured data. Trucking, property, GL and WC have no clean cited per-line rate and use the all-lines average — illustrative. Real figures come from auditing your closed files.

Results

Recovery you can put a number on.

38%

Recovery rate on flagged files

up from a low-20s baseline

21 days

Median detect-to-cash

down from ~70 manual

3,200+

Sub-$5k files pursued

that used to be written off

“You have a team with deep expertise, not a faceless computer system. A proactive partner, not just another claims administrator.”
Commercial auto fleet · Vega client